The path
How it works
The Home Service Hub is a lead marketplace, not a call centre. Homeowners request online. Trades pay only when they take a job. We stay out of the work once you are connected.
If you need a tradie
Step 1
You request online
Choose a trade, suburb, urgency and a short description. If your job is not on the list, pick Other home service and tell us what you need. Submit the form — it is free.
Step 2
We match a local pro
We send the brief to approved tradies who cover that trade and area. Customer contact details stay hidden until someone accepts.
Step 3
They contact you
The matched tradie gets in touch using the mobile or email you left. You sort the job directly with them.
If you are a tradie
Step 1
Apply and get approved
Tell us your trades, suburbs, ABN and that you hold the right licence and insurance. We review buyers by hand at this stage.
Step 2
See a new lead
You get the suburb, trade, urgency and job note. No name, mobile or email until you accept and pay.
Step 3
Accept, pay, then call the customer
First to pay wins the exclusive lead. After payment you unlock full contact details and you run the job yourself.
What we do not do
- We do not publish a public phone number or click-to-call button.
- We do not put homeowners through an automated switchboard.
- We do not sit in the middle of the job once a tradie is matched.
- We do not sell shared leads to three vans at once in this MVP.
